Shipping Policy

Order Processing Times

We aim to dispatch our orders within 1-3 working days of receiving an order.  During seasonal times, like Christmas, order processing can take up to 5 working days. If an item you have ordered is out of stock, we will contact you to let you know when the item will be back in stock. If you are not happy with this revised date then you can cancel your order and receive a refund in full. We appreciate your patience while we process your order.

Shipping

We currently use Royal Mail to send your parcels in the UK. We’ll email you to let you know when your order is dispatched (usually within 1-3 working days)

The cost of postage for orders placed on this site is calculated according to the weight of the delivery.

Royal Mail costs, based on a small parcel up to 2kg: 

   UK Tracked 24 £5.15 (aims to reach destination the next working day)

   UK Tracked 48 £4.05 (aims to deliver in 2-3 working days, including Saturdays)